DNS setting configuration error resulting in micro services not talking to each other properly. Implemented new dns settings on cloud not reliant on a single domain.
Posted Apr 25, 2025 - 04:18 UTC
Resolved
This incident has been resolved.
Posted Apr 25, 2025 - 04:16 UTC
Investigating
We're seeing increased error rates on all platforms that is affecting the following: - Login - Gift card buying - Deposits - Adding funding source
We are investigating and will update here with progress as we work to resolve this incident. If you need any assistance, you can contact us at [email protected] or (646) 760 7479
Posted Apr 24, 2025 - 21:23 UTC
This incident affected: Funding Sources, Payments, and Refunds (Add a bank card, Add a bank account, Payments to Fluz), Balances, Deposits, and Withdrawals (Deposit to a Fluz account), Gift Cards (Purchase a gift card), Login and Registration (Existing user login), and Virtual Cards (Virtual card transaction processing).